Shipping Information
At BRK, we work hard to get your gear delivered as quickly as possible. Processing Time Orders are typically processed within 1–3 business days.
Shipping Time Estimated delivery times range from 7–15 business days depending on destination and carrier availability.
Order Tracking Once your order ships, you'll receive a tracking number via email.
Delays Occasionally, shipping delays may occur due to weather, customs, or carrier issues beyond our control.
Return & Refund Policy
Our Promise
We want you and your dog to love your BRK gear.
Returns Returns are accepted within 30 days of delivery.
Items must be unused, in original condition, and in original packaging.
Refunds Once your return is received and inspected, refunds will be issued to your original payment method.
Damaged or Incorrect Items If your order arrives damaged or incorrect, contact us within 7 days of delivery and we'll make it right.
Privacy Policy
Privacy Commitment
Your privacy matters to us.
BRK collects information such as your name, email address, shipping address, and payment details solely for order processing and customer service purposes.
We do not sell your personal information.
Information may be shared with trusted third-party providers only when necessary to process payments, fulfill orders, or improve our services.
By using our website, you agree to this Privacy Policy.
Terms of Service
Welcome to BRK
By accessing or purchasing from our store, you agree to these Terms of Service.
You agree not to misuse our website, interfere with its operation, or use our products for unlawful purposes.
All content on this website, including logos, images, and branding, is the property of BRK and may not be used without permission.
BRK reserves the right to update these terms at any time.
Contact Us
We're Here to Help
Questions about an order, sizing, shipping, or products?
Email: support@brkoutdoors.com
We aim to respond within 24–48 business hours.